The Support Tool That Replaced Itself
Building an MCP server so Claude Desktop could edit production data safely.
War stories and architectural decisions from the kind of work Levelbrook Consulting actually does — Rails & Postgres at scale, AWS bills that grew teeth, AI tooling that earns its keep, and integrations with software that predates HTTPS.
How we cut an S3 line item ~60% without breaking a single user workflow.
Building an MCP server so Claude Desktop could edit production data safely.
What we learned migrating a generated admin to React + GraphQL.
A production integration built on AWS SES, a job queue, and compound indexes.
A production server-driven UI across iOS, Android, React, and React Native.
Building an internal AI plugin system for an engineering team.
Cross-team context for AI agents without a real migration.
Auditing a decade of Rails code in one afternoon.
When aggressive denormalization is the right answer.
RDS IOPS pattern detection with Ruby and a spreadsheet.
Turning a year of access logs into an archival policy.
A Salesforce sync, a read follower, and the audit that reshaped a credentials posture.
A reparent-user workflow with a dry-run diff.